Customer Service Begins And Ends With A Smile
Its been a crazy few months for Accede IT. Our company which specialise in IT and Telecommunications for all kinds of different business has steadily become a recognized name. Owner James Page feels its all about the service, “its not just selling it working with and helping others by spreading about what our customers do to our contacts.”
“Our services are simple. If your IT systems are in need of reactive ( or proactive ) care, we work at a fraction of the cost of some of the other IT business who may prefer you to have their solution in so they can compete more in the support market. But its not all about saving business money, although as you can imagine that obviously helps. Many IT system tradespeople have struggled since last year and I honestly feel that during the recent changes in the last 7 months a minority of new startups and existing IT system businesses have decide that the market is harder for them. We have make sure we turn up when we say we will, do the job the customer requires and leave their office as clean as a whistle after we completed our work. It is surprising how many people often comment on the fact we clean the area we been working in, we feel it important not only to fix the problems but to also ensure the equipment and are are clean when we leave.”
Accede IT services predominantly the North West area, but we have done project work for clients in Birmingham and London. Alot of our work come word of mouth and James believe this is the best advertising you can get , also its surprising how social media ( Twitter, Facebook and Google+ ) and this is where you can get support from others as well as supporting their cause too.
So, if your in need any help with you IT System and Telecoms, be it broken or a new solution, give James or Chris a call for a free quotation on 01772 802099 and we will be happy to help!