Personal Customer Support

View our current charges for the range of services provided to Personal Customers by Accede IT.


Home Support Call Out’s

Call Out including up to 1 hour on site within 20 miles of Preston £49.00
Each additional support half hour or part thereof £20.00
For distances greater than 10 miles Pricing by negotiation


Full Laptop/Desktop Service £48.00
Full service including Virus, Malware and Spyware removal – depending on complexity from £60.00
Full Operating System re-install with recovery partition or discs from £48.00
Full Operating System re-install with no recovery partition or discs (Includes backup and transfer of data where applicable, re-installation of Anti-Virus, Office & printer software. Setting up of email accounts as required) from £88.00
Memory upgrades (not including cost of RAM) £15.00
Desktop Power Supply Unit replacement (not including cost of PSU) £36.00
Hard Drive replacement (not including cost of hard drive) £24.00
Complex hard drive replacements in some laptop models £48.00
Desktop PC motherboard replacement (not including MOBO) £72.00

Please note this list is not exhaustive and a full quote including the cost of components and software will always be provided on completion of the initial diagnosis.